White Castle is an American fast-food restaurant chain. It specializes in square-shaped burgers which are known as sliders. White Castle is credited as the first fast-food hamburger restaurant chain in the country! Delicious burgers at affordable prices are available here. The fast-food restaurant chain has started www.whitecastle.com/survey to gather feedback from its customers. It focuses on aggregating feedback and opinions of its recent customers. Ultimately, this helps the fast-food restaurant chain to assess their quality of service being provided at different locations across the country.
About White Castle
White Castle was founded in 1921 in the small town of Wichita, Kansas. White Castle now serves at 377 different locations spreading across 13 states. When the restaurant was first opened, it served burgers for 5 cents. Following this tradition, White Castle is still one of the cheapest and affordable fast-food restaurant chains. Hamburgers that are filled with juicy, tender meat and crispy veggies can be found here. In 2015, it was credited with the title of the first fast-food hamburger chain in the United States of America.
Surveys are an effective method of gathering feedback from customers. Almost every other company have started their own surveys to assess and identify their strengths and weaknesses. White Castle has started the www.whitecastle.com/survey to keep up with its competitors. Through this survey, they want to know your opinions about their services. It serves as a guidepost for enriching future dining experience at White Castle.
White Castle Survey Rewards
Surveys provide a survey reward to the participants for completing the survey. This reward is given to everyone who successfully submits the survey. In the case of White Castle, they are offering 2 FREE Single Sliders. When you complete and submit the survey, you will be provided with a validation code that can be used to redeem your reward in the next 30 days.
You can participate in the survey every month and win your survey rewards.
White Castle Survey Rules
White Castle has put forth a set of rules to prevent spam entries in the survey. This ensures that no falsified data is entered into the survey. The company is looking for honest customer responses, any falsified information will skew the survey data.
- You must be a legal resident of the United States of America.
- You must be 18 years old or above.
- You must have made a purchase at White Castle in the last 30 days.
- Employees, officers, directors, and staff members working with White Castle or its affiliates and their immediate family members(children, spouse, grandparents, siblings) cannot enter the survey.
- Survey reward cannot be exchanged or transferred.
White Castle Survey requirements
You can claim www.whitecastle.com/survey rewards every month. To quickly complete the survey, you should make sure that you have the following pre-requisites ready. It will help you to complete the survey within a matter of minutes.
- Laptop/Computer or Smartphone
- White Castle store receipt
- 6-digit Survey Code printed on the store receipt
- Valid Email ID
Now that we are familiar with the rules and have the requirements ready, we can start taking up the survey.
Take White Castle Survey
The White Castle survey is an effective method for the company to gather feedback. In the survey, you will be asked about your recent visit to the store. The survey enquires about your dining experience at the store and how it can be enhanced on your next visit.
Follow the instructions given below to take up the survey:
- Go to White Castle survey homepage located at www.whitecastle.com/survey
- On the survey homepage, you will be asked to enter the survey information printed on your store receipt.
- Enter the 6-digit survey code in its respective field.
- Click on the Next button to start the survey.
- Once the survey starts you will see a list of questions. You need to answers these questions as honestly as possible. You should mention every little detail in your feedback.
- The questions in the survey will be regarding different aspects of the store. It will also concern your recent visit to the store.
- When you complete the survey, you should see a Validation Code on your screen. Write it down on your store receipt. This code can be used to redeem your survey rewards on your next visit to White Castle.
White Castle Survey Questions
www.whitecastle.com/survey is short in size as compared to other surveys. The fast-food restaurant chain only focuses on getting your feedback on the most important issues. These issues are critical to the growth of the restaurant.
The survey questions will be regarding:
- The overall quality of food
- Beverage quality
- Cleanliness of the restaurant
- Packaging of food
- Time is taken to receive an order
- Ease of payment for your purchase
Contact White Castle
If you would like to get in touch with White Castle, you can contact their customer support at: 1 (800) 843-2728
You can also visit their official website to get in touch with them. If you are facing issues while completing the survey, you can simply call their customer support to get their assistance on the matter.